Justine People. Operations. Experience.

Hi, I’m Justine

I bring clarity to
complex processes and create better
experiences for people.

Executive assistant and administrative coordinator with fifteen years keeping offices, clients and complex processes running smoothly.

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Justine Brian

What I Bring

  • People First

    I build relationships, communicate clearly and help people feel supported.

  • Organized & Reliable

    I bring structure to complex processes and make sure nothing falls through the cracks.

  • Problem Solver

    I investigate, analyze and resolve issues with attention to detail and a solutions mindset.

  • Coordination & Follow-Through

    I plan and coordinate the moving parts — schedules, vendors, projects and events — and see them through.

Experience

  1. Horizon Medical Services

    Billing Professional 2022 – Present

    Records Management · Invoicing & Reconciliation · Reporting · Client Communication · Compliance · Office Support

    Detail
    • Owns the billing cycle end to end — invoicing, payments, financial records and client billing queries.
    • Investigates and resolves discrepancies directly with customers.
    • Produces the financial reporting the practice runs on.
    • Handles patient intake documentation.

  2. Northwestern Mutual

    Client Relations Center Coordinator 2020 – 2022

    Executive & Advisor Support · Confidential Information · Investment Operations · Client Relations · Data Accuracy · Process Improvement

    Detail
    • Front line for clients and Financial Representatives across phone and message channels.
    • Answered insurance, investment and product questions.
    • Processed financial transactions and service requests.
    • De-escalated tense calls and cut down repeat contacts.

  3. Target

    Beauty Consultant 2018 – 2020

    Team Coordination · Scheduling · Inventory & Merchandising · Sales Reporting · Customer Service

    Detail
    • Ran the Beauty and Health departments as her own business.
    • Unofficially managed a team of consultants.
    • Tracked sales and product performance against trends.
    • Cross-trained across most of the store.

  4. Dermatology Consultants of South Florida

    Billing Professional 2011 – 2019

    Filing & Data Entry · Collections · Insurance Portals · EMR & Electronic Billing · Memos & Spreadsheets · Supply Inventory

    Detail
    • Managed collections and patient files.
    • Posted insurance payments accurately and promptly.
    • Explained statements to patients and took payments.
    • Built memos and spreadsheets for the Office Manager.

  5. Pediatric Emergency Standard

    Intern 2014

    Vendor Relations · Venue Sourcing · Event Scheduling · Data & Reporting

    Detail
    • Designated point of contact for vendors and for current and potential clients.
    • Sourced and scheduled venues for product speaking engagements.
    • Maintained organized data and reporting spreadsheets.

B.S. Psychology, Biology focus — Florida Atlantic University, 2018 Associate Degree — Broward College, 2014

Where I’m Going

Where experience
meets people.

I’m looking for executive support, administrative and coordination roles where organization, discretion and people skills all matter. Currently seeking:

  • Executive Assistant
  • Office Manager
  • Operations Coordinator
  • Project Coordinator
  • Administrative Manager
  • Client Services
  • Events & Experiences

Beyond the Résumé

Outside of work I run Justine Paints — custom hand-painted banners, made by hand, never AI.

Order a Banner

Let’s Connect

I’d love to connect and explore opportunities to work together.

Justine Brian · South Florida · 2026